User Support

Customer Service is what we take pride in and we show that every day.​

TASK 1 – CONNECT SELLER CENTRAL ACCOUNT TO PRO PREP APP

  1.  Login to PPF App at app.weprepship.software
  2.  Open Menu in top left corner and click “Company”
  3.  Click on “Amazon FBA” on the top bar
  4.  Click “Authorize”  (This redirects to Seller Central)
  5.  Sign into Seller Central
  6.  Check the “Accept Permissions” box and click “Confirm”
  7.  That’s it!  You’re ready to go with the PPF App!

Video Instruction Coming Soon!

TASK 2 – INTRODUCTION TO SUBMITTING INVENTORY FOR PROCESSING

<<<Software Updates are Happening Now and Videos May Look Different than Current Version>>>

Please watch the following videos (in this order) for an overview of our processes.

Managing Company Settings

Basic Product and Order Entry

Click Here for New FBA Product Add Sequence <<<Add FBA SKU New Method>>>

Non Amazon Product and Requesting Prep and Store Services

Bundle Processing Procedures

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